TicketRelief is built around intake and handoff. The goal is to make the ticket easier to review and help clients connect with an eligible professional when available.
The Basic Flow
- Client uploads a ticket.
- TicketRelief extracts and organizes the details.
- The client corrects anything missing or wrong.
- Eligible professionals may express interest.
- The client selects who they want to contact.
- The client consents to share contact details and documents.
- The professional downloads the handoff package and handles the legal file outside TicketRelief.
Why This Boundary Matters
Lawyers and paralegals already have their own practice systems. TicketRelief should reduce intake friction, not force professionals to manage court work, retainers, billing, or strategy in another portal.
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